Frequently asked questions
What is your return policy?
We offer easy 30-day returns & exchanges on unworn shoes in their original packaging. Simply contact our support team to start your return.
How much does shipping cost?
We provide free standard shipping on all prepaid orders.
How long will it take to get my order?
Orders are typically processed within 24–48 hours. Standard delivery takes 4–7 business days, depending on your location.
Are the shoes authentic?
Yes! At Drip Walk, we only sell 100% authentic and premium-quality footwear sourced directly from trusted suppliers.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, Net Banking etc,
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking link via email or SMS to follow your delivery.
What if I receive a damaged or wrong product?
In the rare case this happens, contact us immediately with photos, and we’ll arrange a replacement or refund at no extra cost.